Engaging Pay Doctors removes the administrative and compliance exposure associated with direct employment of in-house staff. There is no requirement to manage payroll, superannuation, leave entitlements, performance issues, or recruitment risk. The structure also allows flexibility — support can scale up or down in line with surgical volume and consulting demand, without the fixed overhead commitments that accompany permanent staffing. This provides operational continuity while maintaining cost control and adaptability as your practice evolves. Services Provided Surgical Billing Management Processing of surgical billings Medicare and health fund claim submissions Tracking and reconciliation of payments Monitoring outstanding accounts Collection of patient gap payments Revenue reporting Consulting Administration Appointment scheduling and calendar management Patient bookings and confirmations Management of inbound and outbound phone calls Handling patient and referrer email correspondence Patient Financial Coordination Issuing fee estimates Pre-operative financial confirmations Collection of surgical gap fees Follow-up of unpaid accounts Accounts & Financial Management Xero maintenance and reconciliation Bank reconciliations Accounts receivable oversight Debtor management Monthly financial reporting This structure allows you to maintain a fully functioning administrative backend without the need to employ and manage in-house administrative staff.
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